Frequently Asked Questions
What animals can the VH30 analyze?
The VH30 supports 19 species, including common pets (cats, dogs), livestock (cattle, horse, sheep, pigs), and exotic animals (tiger, dolphin, panda, ferret).
How accurate is the device for low blood cell counts?
The device features a "Smart-Counting" mode specifically designed to provide accurate results even for samples with low WBC or PLT levels.
What is the testing speed of the SYW-VH30?
The analyzer is highly efficient, capable of processing up to 60 samples per hour, making it suitable for busy veterinary clinics.
Does the analyzer come with a printer?
Yes, it has a built-in printer that allows you to get test results immediately with one button. It also supports external connections via 4 USB ports.
What kind of technical support is provided?
We provide comprehensive video tutorials for installation and maintenance, along with real-time online video call training for pre-sales and after-sales support.
How long is the warranty period for this device?
The warranty ranges from 12 to 60 months, depending on the specific agreement, with a dedicated after-sales team replying within 8 hours.